The Cocoon Lab compounding laboratory operates as part of Eva Mitsaki Pharmacy.

Registered Address: Paraliakos Stalidas–Malia, 700 07, Crete, Greece
Email: info@cocoonlab.gr
Phone: +30 28970 32132
VAT Number: 802340410

Use of the website www.cocoonlab.gr, including browsing, accessing its content, and/or submitting any request through it, implies full and unconditional acceptance of these Terms of Use.

Purpose of the Website

The website aims to provide information regarding:

• The pharmacy and the Company’s compounding laboratory
• The pharmaceutical services offered
• General pharmaceutical information and counseling

The website does not operate as an online store and does not support the remote sale, shipment, or delivery of medications or compounded formulations.

Pharmaceutical Information & Counseling

Within the scope of the pharmacist’s scientific role, the Company may provide general pharmaceutical information and counseling for informational and supportive purposes.

The information provided:

• Does not substitute medical diagnosis
• Does not constitute a medical act
• Does not represent the provision of remote medical services

For any medical issue, users should consult their treating physician.

Compounded Medications – Ordering and Dispensing

The submission of information, messages, or files through the website may constitute a request or expression of interest for the preparation of a compounded medication.

The final order, preparation, and dispensing of compounded medications are carried out exclusively at the physical pharmacy location, upon presentation of a valid medical prescription and in accordance with applicable pharmaceutical legislation.

The website does not support remote dispensing of compounded medications.

Website Content – Limitation of Liability

The Company makes every reasonable effort to ensure that the website content is accurate, scientifically supported, and up to date.

However:

• It does not guarantee the completeness or continuous availability of the website
• It is not liable for technical interruptions, errors, or temporary unavailability
• It reserves the right to modify or update content without prior notice

Use of the information is at the user’s sole responsibility.

User Obligations

Users must:

• Use the website in accordance with applicable laws and good practices
• Provide accurate and truthful information when communicating
• Refrain from actions that may affect the security or functionality of the website

The Company reserves the right to take appropriate measures in case of violation of these Terms.

Intellectual Property & Use of Content

All content on the website, including texts, articles, images, graphics, logos, and overall structure, is the intellectual property of the Company or licensed third parties.

Sharing content via direct links or referencing excerpts with proper attribution is permitted for informational purposes.

Any further use, including reproduction, republication, or commercial use, requires prior written consent from the Company.

Personal Data

The processing of personal data is governed by the Privacy Policy, which forms an integral part of these Terms of Use.

Links to Third-Party Websites

The website may include links to third-party websites.
The Company bears no responsibility for the content or practices of such websites.

Amendments to the Terms

The Company reserves the right to modify these Terms of Use at any time.
The current version is published on the website and becomes effective upon publication.

Governing Law – Jurisdiction

These Terms of Use are governed by Greek law.
Any disputes shall fall under the jurisdiction of the courts of Greece.