{"id":2190,"date":"2026-01-29T10:33:12","date_gmt":"2026-01-29T07:33:12","guid":{"rendered":"https:\/\/cocoonlab.gr\/privacy-policy\/"},"modified":"2026-03-26T13:17:33","modified_gmt":"2026-03-26T10:17:33","slug":"politiki-prostasias-prosopikon-dedomenon","status":"publish","type":"page","link":"https:\/\/cocoonlab.gr\/en\/politiki-prostasias-prosopikon-dedomenon\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"section about-section-2 padd5050\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"  col-md-12 \">\n<div class=\"dig-text col-md-12 font-36  font-700\">\n<div class=\"row-content\"><\/div>\n<\/div>\n<\/div>\n<div class=\"  col-md-12 \">\n<div class=\"dig-text col-md-12 font-16  font-400 \">\n<div class=\"row-content\">This Privacy Policy describes how the company \u201cPHARMACIES MITSAKI E.\u2013CHONDROS CH. &amp; CO G.P.\u201d (hereinafter referred to as \u201cthe Company\u201d) collects, uses, stores, and protects the personal data of users of the website <a href=\"http:\/\/www.cocoonlab.gr\">www.cocoonlab.gr<\/a>, in accordance with the General Data Protection Regulation (EU 2016\/679 \u2013 GDPR) and Greek Law 4624\/2019.<\/p>\n<p>The Company operates a pharmacy with a compounding laboratory (part of Eva Mitsaki Pharmacy) and applies enhanced data protection standards, particularly when processing health-related data.<\/p>\n<p><strong>Data Controller<\/strong><\/p>\n<p>The Data Controller responsible for the processing of personal data is:<\/p>\n<p>PHARMACIES MITSAKI E.\u2013CHONDROS CH. &amp; CO G.P.<\/p>\n<p><strong>Registered Address:<\/strong> Paraliakos Stalidas\u2013Malia, 700 07, Crete, Greece<br \/>\n<strong>Email:<\/strong> info@cocoonlab.gr<br \/>\n<strong>Phone:<\/strong> +30 28970 32132<br \/>\n<strong>Tax Identification Number (VAT):<\/strong> 802340410<\/p>\n<p><strong>Categories of Data Subjects<\/strong><\/p>\n<p>The Company processes personal data relating to the following categories of individuals:<\/p>\n<ul>\n<li><strong>Website visitors<\/strong><\/li>\n<li><strong>Patients \/ Pharmacy customers<\/strong><\/li>\n<li><strong>Healthcare professionals<\/strong><\/li>\n<\/ul>\n<p>Processing is carried out <strong>only to the extent necessary<\/strong> for each specific purpose and in accordance with the <strong>principle of data minimization<\/strong>.<\/p>\n<p><strong>Types of Data That May Be Collected<\/strong><\/p>\n<p><strong>If You Are a Patient<\/strong><\/p>\n<p>We collect and process personal data primarily for the purpose of <strong>executing medical prescriptions<\/strong> issued by your physician and provided to us.<\/p>\n<p>For the registration, archiving, and execution of prescriptions, as well as for the delivery of the corresponding formulations, the Laboratory may process the following personal data:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Prescription number and content<\/li>\n<li>Address<\/li>\n<li>Contact details (phone\/email)<\/li>\n<li>Social security number (AMKA)<\/li>\n<li>Medical diagnosis accompanying the prescription<\/li>\n<li>Other relevant medical information<\/li>\n<li>Copy of the medical prescription<\/li>\n<\/ul>\n<p>Where the prescription concerns a <strong>child<\/strong>, we may require the child\u2019s <strong>age and body weight<\/strong>.<br \/>\nWhere the prescription concerns an <strong>animal<\/strong>, we record the <strong>species of the animal<\/strong>.<\/p>\n<p><strong>If You Are a Healthcare Professional<\/strong><\/p>\n<p>For the purpose of executing prescriptions you issue or provide to us, we may process personal data such as:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Prescription number and content<\/li>\n<li>Medical diagnosis<\/li>\n<li>Professional registration number<\/li>\n<li>Contact details (phone\/email)<\/li>\n<li>Signature and stamp<\/li>\n<li>Billing information (VAT number, tax office, company name, address, etc.)<\/li>\n<\/ul>\n<p><strong>When You Visit Our Website (<\/strong><a href=\"http:\/\/www.cocoonlab.gr\"><strong>www.cocoonlab.gr<\/strong><\/a><strong>)<\/strong><\/p>\n<p>Each time you visit our website, <strong>cookies<\/strong> are used to ensure proper functionality, continuous improvement, and optimal user experience.<\/p>\n<p>When you use the <strong>contact form<\/strong> or communicate with us via email, we collect the data you provide in the required fields, as well as any files you may attach.<\/p>\n<p>If you subscribe to our <strong>newsletter<\/strong>, we will collect your <strong>full name and email address<\/strong> to send updates about Cocoon Lab services and news.<\/p>\n<p><strong>Purposes of Processing<\/strong><\/p>\n<p>Personal data is processed for the following purposes:<\/p>\n<ul>\n<li>Communication and response to user inquiries<\/li>\n<li>Provision of general pharmaceutical information and counseling<\/li>\n<li>Support of pharmacy and compounding laboratory services<\/li>\n<li>Compliance with legal obligations under pharmaceutical, healthcare, and tax regulations<\/li>\n<li>Ensuring the security and proper functioning of the website<\/li>\n<\/ul>\n<p><strong>Legal Basis for Processing<\/strong><\/p>\n<p>Processing is based on the following legal grounds:<\/p>\n<ul>\n<li><strong>Consent of the data subject<\/strong><\/li>\n<li><strong>Performance of a contract or pre-contractual measures<\/strong><\/li>\n<li><strong>Compliance with a legal obligation<\/strong><\/li>\n<li><strong>Legitimate interests of the Company<\/strong> (e.g. system security)<\/li>\n<\/ul>\n<p>Processing of health data is carried out in accordance with <strong>Article 9(2) GDPR<\/strong>, within the framework of providing healthcare services by professionals bound by confidentiality obligations.<\/p>\n<p><strong>Health Data \u2013 Special Considerations<\/strong><\/p>\n<p>Health-related data:<\/p>\n<ul>\n<li>Is used <strong>exclusively for pharmaceutical purposes<\/strong><\/li>\n<li>Is <strong>not used for advertising or commercial purposes<\/strong><\/li>\n<li>Is <strong>not disclosed to third parties without a legal basis<\/strong><\/li>\n<\/ul>\n<p>Submission of such data through the website is the responsibility of the user and does not replace <strong>medical examination or diagnosis<\/strong>.<\/p>\n<p><strong>Cookies<\/strong><\/p>\n<p>The website uses cookies for:<\/p>\n<ul>\n<li>Essential functionality<\/li>\n<li>Statistical analysis of traffic<\/li>\n<li>Improvement of user experience<\/li>\n<\/ul>\n<p>Users may manage or disable cookies through their browser settings.<\/p>\n<p><strong>Data Retention<\/strong><\/p>\n<p>Personal data is retained <strong>only for as long as necessary<\/strong> to fulfill the purposes of processing or as required by applicable law.<\/p>\n<p>After this period, data is <strong>securely deleted or anonymized<\/strong>.<\/p>\n<p><strong>Data Sharing with Third Parties<\/strong><\/p>\n<p>Personal data is <strong>not sold or shared for commercial purposes<\/strong>.<\/p>\n<p>Data may be disclosed only:<\/p>\n<ul>\n<li>To <strong>technical support and website hosting providers<\/strong><\/li>\n<li>To <strong>competent public authorities<\/strong>, where required by law<\/li>\n<\/ul>\n<p>All partners are bound by <strong>confidentiality obligations<\/strong>.<\/p>\n<p><strong>Data Security<\/strong><\/p>\n<p>The Company implements appropriate <strong>technical and organizational measures<\/strong> to protect personal data from loss, alteration, or unauthorized access, in accordance with applicable security standards.<\/p>\n<p><strong>Data Subject Rights<\/strong><\/p>\n<p>Each data subject has the right to:<\/p>\n<ul>\n<li><strong>Access<\/strong><\/li>\n<li><strong>Rectification<\/strong><\/li>\n<li><strong>Erasure<\/strong><\/li>\n<li><strong>Restriction of processing<\/strong><\/li>\n<li><strong>Objection<\/strong><\/li>\n<li><strong>Data portability<\/strong><\/li>\n<li><strong>Withdrawal of consent<\/strong><\/li>\n<\/ul>\n<p>Without prejudice to any other rights, you may contact the <strong>Hellenic Data Protection Authority<\/strong>.<\/p>\n<p><strong>Policy Updates<\/strong><\/p>\n<p>This Privacy Policy may be updated. The current version is published on the website and becomes effective upon publication.<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"This Privacy Policy describes how the company \u201cPHARMACIES MITSAKI E.\u2013CHONDROS CH. &amp; CO G.P.\u201d (hereinafter referred to as \u201cthe Company\u201d) [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2190","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Cocoon Lab<\/title>\n<meta name=\"description\" content=\"Lorem ipsum dolor sit amet, consectetur adipiscing elit. 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